Identity Validated

You have correctly answered your challenge questions. A temporary password has been sent to the email address on file for your account. Use that temporary password to login. You will then be required to change your password.

Please note: When the email containing your temporary password arrives in your inbox, it will look like the following:

The body of the email will contain only the temporary password, and nothing else. The temporary password can be copied and pasted into the password field when you log into your ProPay account.

If you do not see the temporary password email in your inbox in the next few minutes, please check your junk mail folder.